Terms / Privacy

Terms of Use Agreed To When Ordering From Booksforever (www.booksforever.net.au) Australia.

Delivery Time-Frame

Once your order has been received; please allow between 4 – 12 Business Days delivery. This time-frame just covers any possible unforeseen ‘in transit’ postage delays (that are out of our control); or orders for books that need to ordered in from our suppliers first. Not every book listed online is on hand (due to the large quantity available).

Please note: once orders are placed we do not offer a refund due to change of mind, please select carefully or simply as any questions first.

(Refunds/Returns)

-RETURNS/REFUNDS:

Free Return Shipping if the item was inaccurately described or badley damaged in transit due to poor packaging.

In the very unlikely event you receive a book which has been inaccurately described or damaged in transit, we offer a free delivery return for 10 days from date of purchase.

-Please send us an email to (info@booksforever.com.au) informing us of the problem, before returning the order to ensure it qualifies for return. Please print / save the receipt received in the checkout.

Please Note:

We do not offer returns on books (new or used) due to change of mind or incorrect product purchase for whatever reason. Please select carefully. If you are looking for information on relatives (names/photos etc.) in unit books, please find out first if they appear. We do not accept refund requests if the information you are searching for is not in the book. Contents of books are out of our control.

When a refund is warranted, the refund payment will be sent back via the same payment method of purchase; or store credit whichever you prefer (or at our discretion).

Book Item Condition/Description

All books sold on this website are listed with a condition description. Either ‘New’ (i.e. unread, straight from the publisher/distributor, or ‘Used’ (i.e. secondhand and usually with some wear). Please ensure you have read the book condition description before placing an order, so you know exactly what you are ordering.

Delivery Address Errors

Please ensure you provide the correct delivery/postage address. If an order is returned to us due to incorrect delivery/postage details, the Customer is responsible for the postage cost for re-delivery.

Returns (after getting an email confirmation from us) to:

Booksforever
PO BOX 1310
Caloundra
Queensland
4551.

These terms/conditions can change at any time as we see necessary.

Links To Outside Websites and/or Business’s

In some instances the Booksforever website will include links to outside business’s / publishers or authors own websites (found throughout our blog posts/website in general). We take no responsibility for any dealings or contact with any business or person you may have from clicking on a link found on outside sites. That is between you and them! By browsing this website and visiting any outside business website or a person’s private website via links found on this website (www.booksforever.net.au), you are agreeing not to hold Booksforever liable or responsible in anyway (financially or otherwise) now or in future. Links are supplied as a courtesy only and are not endorsements of that person, product, publisher, author or business.

Liability

When ordering books (new or used), DVDs or Blu-ray disks on the Booksforever website; you agree not to hold Booksforever liable in any way (financial or otherwise) for any damages, injuries or loss due to or from the use of the products you order.

Privacy

We respect your privacy!

Booksforever knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Booksforever you are accepting the practices described in this Privacy Notice.

What Personal Information About Customers Does Booksforever Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Booksforever. Here are the types of information we gather:

Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you.

Automatic Information:
We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use “cookies,” and we obtain certain types of information when your Web browser accesses our website.

E-mail Communications:
To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please notify us in the additional information section of your order form.

What About Cookies?
Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the “log off” link located in the top menu.

Conditions of Use, Notices, and Revisions
If you choose to visit Booksforever, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the “Contacts” link on the top menu, and we will try to resolve it.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us
You provide most such information when you search, buy, order, communicate via our website or email to Booksforever. As a result of those actions, you might supply us with such information as your name, address, and phone numbers, and credit card information.

Automatic Information
For security purposes Booksforever sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

Questions
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by Contacting Us Anytime.